Monitoring & Observability Services

Full-stack observability so you're never flying blind.

The teams that get paged at 3am and know exactly what's wrong within minutes aren't lucky — they invested in observability before the incident, not during it. We build monitoring as a first-class part of infrastructure, not a dashboard bolted on after the first outage.

What's included

• Prometheus & Grafana stack setup
• Log aggregation (Loki or the ELK stack)
• Distributed tracing (Jaeger or Tempo)
• Uptime and SSL certificate monitoring
• On-call alerting (PagerDuty or OpsGenie) with real runbooks

How we design observability

We instrument the three pillars — metrics, logs, and traces — together, because an incident that only has logs or only has metrics takes far longer to diagnose than one with all three correlated. Alerts are written against symptoms users would notice (elevated error rate, degraded latency) rather than raw infrastructure metrics that page someone for a CPU spike nobody needs to act on. Every alert ships with a runbook, because an alert with no next step just trains people to ignore pages.

Who this is for

Teams that have had a production incident take too long to diagnose, teams with SLA commitments that need real reporting instead of a spreadsheet, and anyone whose cloud bill has an unexplained spike they can't currently trace to a cause.

Common questions

We already have some monitoring — can you build on top of it?

Usually yes — most engagements start by auditing existing dashboards and alerts, keeping what works, and filling the actual gaps rather than ripping out and replacing everything.

Do you set up on-call rotations too, or just the tooling?

We configure the alerting and escalation policies in your on-call platform; how you staff the rotation itself is your call, but we'll advise on structuring it sanely.

Can this help explain unexpected cloud cost spikes?

Yes — cost anomaly detection is one of the more common reasons teams bring us in, often paired with our Cloud Infrastructure service for the fix once the cause is found.